Address Verification

Please carefully review your shipping address before completing your order. Once an order has been dispatched, we may not be able to change or redirect the delivery address.

P.O. Boxes

Some shipping services may not support delivery to P.O. Boxes or may have delivery restrictions. When possible, we recommend providing a complete residential or business street address.

International Customs

International shipments may be subject to customs procedures, local import requirements or other destination-specific processing. These requirements may affect delivery times.

Separate Packages

In some cases, items in the same order may be shipped separately because of product size, packaging requirements, warehouse location or fulfillment arrangements.

If this happens, you may receive more than one shipping confirmation or tracking number.

Fragile Seasonal Décor

Certain ULIVESSA products, including glass, ceramic, candle holders, lanterns and other decorative pieces, may require additional protective packaging for transit.